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Our Terms, Rights and Policy Commitments

linebet operates under a defined legal framework that governs how your account, personal data and transactions are handled — access and eligibility depend on local law and are…

Account TermsData & Privacy PolicyJurisdiction-Dependent AccessUser RightsCookie Policy
linebet Our Terms, Rights and Policy Commitments
LEGAL CONTACT PATHS

Reach Us on Policy and Legal Questions

If you have a question about your account terms, a data request, or a concern about how our policy applies to your situation, our support team…

Live Chat Support Our live chat channel connects you to an agent who can clarify how a…
Email for Formal Requests Submit data access requests, account closure notices or formal legal correspondence via email.
Help Desk Ticket Raise a ticketed query through our help desk for policy concerns that require documentation.
ACCOUNT SECURITY STANDARDS

How We Handle Data, Cookies and Account Security

Your account security and data integrity are handled through defined internal processes — not left to chance.

Data Retention Policy

We retain your personal data only for as long as required to fulfil our contractual obligations to you and to comply with applicable legal requirements. You may request deletion where local law and our contractual duties permit.

Cookie Management

Our platform uses cookies for session authentication, preference storage and analytics. You can manage cookie preferences through your browser settings; however, disabling certain cookies may affect how your account functions during a session.

Account Security Controls

Every account is protected by password-based authentication and session token management. We recommend you use a unique password and log out after each session, particularly on shared devices, to prevent unauthorised access.

How to Request Data Access

You may submit a Subject Access Request via our email support channel at any time. We will provide a summary of the personal data we hold about you, in line with the rights available under applicable law in your jurisdiction.

Third-Party Data Sharing

We share your data with third parties only where required by law, where necessary to process your UPI, Paytm or PhonePe transactions, or where you have given explicit consent. We do not sell personal data.

Requesting Account Changes

To update personal details, request account closure, or correct inaccurate data, contact our support team via live chat or email. Identity verification may be required before any changes are applied to your account.

Frequently Asked Legal and Policy Questions

Below are the questions we receive most often about our terms, your data rights and how policy applies to accounts registered from India. If your question is not covered here, our support team can address it directly through the contact paths listed on this page.

These terms apply to every person who opens a linebet account and accesses the platform. Eligibility depends on local law in your region — the terms are valid only where participation is permitted by applicable law in your jurisdiction.

We collect the personal details you provide during account registration, transaction records including UPI, Paytm and PhonePe activity, session and device data, and communications you send through support channels. This data is used to operate your account and meet legal obligations.

Yes. Submit a Subject Access Request to our support email and we will compile the personal data held on your account. We respond within the timeframe required by applicable law and may ask you to verify your identity before releasing the data.

Contact our support team via live chat or email and specify that you want your account closed and data deleted. We will process the request in line with our data retention obligations — some records may be kept where required by law.

When we revise our terms, we publish the updated version on this domain with a change notice. Continuing to use the platform after the revision date constitutes your acceptance of the updated terms. We recommend checking this page periodically.

We share the minimum necessary data with payment processors — including UPI, Paytm and PhonePe — to complete your transactions. This sharing is governed by the processors' own privacy terms and our contractual agreements with them. We do not sell your data.

Raise the matter first through our formal email support channel, describing your concern in detail. We will investigate and respond in writing. If you remain unsatisfied, you may seek recourse through the relevant regulatory or legal body in your jurisdiction.