Reference

How linebet Handles Your Personal Data

At linebet, your personal data belongs to you — we collect only what we need to run your account, process payments via UPI, Paytm and PhonePe, and keep…

Data Collected Only as NeededUPI, Paytm, PhonePe Transactions ProtectedYour Right to Access and DeleteNo Data Sold to Third PartiesSecure Encrypted Storage
linebet How linebet Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access the personal data we hold, request a correction, or ask us to delete your account records, our privacy support team is…

Email Privacy Request Send a written request to our dedicated privacy address.
Live Chat Data Queries Open the live chat widget on the linebet site and select the privacy category.
Help Centre Ticket Log into your account and submit a ticket from the help centre, choosing the…
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Keeping your account information safe is built into how we run the platform day to day.

Encrypted Data Storage

All personal data and payment records — including UPI reference IDs and Paytm transaction hashes — are stored using AES-256 encryption at rest. Access is restricted to authorised personnel through multi-factor authentication and audit logging.

Cookie Policy

We use functional and analytical cookies to keep your session active and understand how you navigate the lobby. You can manage cookie preferences from your browser settings at any time, though disabling functional cookies may affect account login behaviour.

Retention Periods

Account data is retained for as long as your account remains active, plus the period required by applicable financial regulations. When you request deletion and your account is closed, non-regulatory records are purged within 30 days of confirmation.

Third-Party Data Sharing

We share data only with payment processors such as UPI and PhonePe networks, identity-verification services, and fraud-prevention partners. Each third party operates under a data-processing agreement that restricts them from using your data for any other purpose.

Right to Access and Correction

You can request a full copy of the personal data we hold at any time. If any detail — such as your registered phone number or address — is out of date, you can ask us to correct it through the help centre or privacy email channel.

Security Incident Response

In the unlikely event of a data breach affecting your account, we will notify you at your registered email address within the timeframe required by applicable law and outline the steps we have taken to contain the incident and protect your data.

Frequently Asked Questions About Your Privacy

These questions cover the most common things our account holders ask about how their data is managed, what rights they have, and how to take action. If your question is not here, reach our privacy team through live chat or a help centre ticket.

We collect your name, date of birth, email, phone number, and government-issued ID details for identity verification. We also log payment method identifiers — such as your UPI VPA or Paytm-linked mobile number — to process deposits and withdrawals.

No. We do not sell, rent or trade your personal data with advertisers or unaffiliated companies. Data is shared only with payment processors, identity-check partners, and fraud-prevention services under strict data-processing agreements.

Regulatory and financial records are kept for the period required by applicable law. Non-regulatory personal data — such as marketing preferences and session logs — is deleted within 30 days of your confirmed account closure request.

Send a data-access request to our privacy email or through a help centre ticket, selecting the privacy category. Include your registered email address and we will send you a full data export within seven working days of verification.

Yes. Submit a deletion request via live chat or the help centre. We will confirm which records can be deleted immediately and which must be retained under financial regulations, then process the rest within 30 days of your request.

Payment transactions are routed through encrypted channels and we store only reference identifiers — never your full bank account or card numbers. UPI and PhonePe network operators handle raw payment credentials on their own secured infrastructure.

Yes. Any material change to this policy will be communicated to your registered email address before it takes effect. Minor clarifications may be updated on the page directly, with the revision date shown at the top of the document.